Frequently Asked Questions

Q: When I sign up, will I have access to all of the video lessons and tabs, or just the ones you have added that month?

A: You will have access to all of the songs on the website (old and new) with video lessons and tablature. Click the link under the "Active Resources" when logged in to access the lessons page.

Q: Can I start, stop, fast forward and rewind the video lessons?

A: Yes, our players for the video lessons have scrub bars that allow you to stop, pause, fast forward, rewind, and even jump to any specific part in each video lesson.

Q: I am new to playing guitar and have no musical background. Will this site teach me everything I need to know about playing guitar?

A: The Beginning Guitar Series can teach you how to play from square one, where as the Fingerstyle Guitar Series is more for someone who already knows how to play the guitar, but wants to learn fingerstyle.

Q: Can I request a certain song that I want to learn?

A: Absolutely! Just email dan@dancholloway.com with your request(s) and he will add them to his list of arrangements that he is working on for new material.

Q: If I have a specific question about a certain part in a song, can I get help with that?

A: Yes, email dan@dancholloway.com with your questions and comments and he will be happy to assist you with any particular section of a song and explain anything that was not clear to you in the video lessons and tabs.

Q: Does this membership automatically renew every month?

A: Yes, it is set to renew every month, however, you can cancel your membership at any time and come back at any time.

Q: How do I cancel my membership?

A: When logged in, go to the members home page and click the cancel link in blue under the "Active Subscriptions" section. “You can also find this "cancel" link in the "Payments History” section. These cancel links will redirect you to PayPal where you will need to login to your PayPal account and cancel your subscription to "Fingerstyle Guitar Lessons". here are PayPal's instructions on canceling automatic payments.

Q: If I want to become a member again in the future, how do I renew my subscription?

A: Login to the site with your username and password and navigate to the "Signup Form" page. Choose either “Fingerstyle Guitar Series"($12.95) or "Beginning Guitar Series" ($12.95) and proceed to checkout with PayPal.

Q: I am having problems paying with PayPal. What should I do?

A: Make sure that you have a valid and verified PayPal account and that you know your login information before using the pay with PayPal option. If you don't have a PayPal account, mark the circle that says “No PayPal account? Use your credit card or bank account (where available).” This option allows you to pay with a credit card without having a PayPal account. **Note: If you have not verified your bank account or credit card, your PayPal account will not allow you to buy or pay for goods and/or services online.

We appreciate your business and keeping you a satisfied customer is very important to us.

Sincerely,

DanCHolloway.com